All data of customers are maintained in central core banking server with sufficient backup and Disaster Recovery site. The customer may perform transactions in any agent booth as well as any branch of Bank Asia Ltd. As a result, if any agent fails to provide services the customers may get services from nearby agent booths and branches. Moreover, Bank Asia will ensure another agent booth in the area for the convenience of the customers as soon as possible. Bank Asia is capable to provide new agent in any existing area within two weeks.
The following Risk Factors are mitigated while operating Agent Banking outlets: