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Central Customer Services and Complaint Management Cell
Who do I complain to?
Customers and clients are encouraged to assist the Bank with their suggestions or complaints.
The Bank has a proactive Complaint Cell consisting of the following individuals who can be contracted or written to directly. The Bank follows a policy of Customer First and strongly believes in resolving complaints in the shortest possible time. You should receive a response within 24 hours or one Banking Day.
Moshiul Alom
Assistant Vice President
Phone: 7110062, 7110177; Ext - 423
Cell: +880 1730016474
E-mail #
Md. Mahmudul Hasan Mridha
Senior Officer
Phone: 7110062, 7110177; Ext - 425
Cell: +880 1911490597
E-mail #
Click here for Complaint Box
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